Shipping policy

Shipping Policy

Thank you for shopping with Noelle’s Favorite Things. We are committed to getting your order to you as smoothly and efficiently as possible.

Order Processing

Orders are typically processed within 2–7 business days after payment is received. Processing times may vary during holidays, launches, promotions, or high-volume periods.

Orders placed on weekends or holidays will begin processing on the next business day.

Shipping & Fulfillment

Noelle’s Favorite Things works with fulfillment and supplier partners through the Shopify Collective platform. Because of this:

  • Some products may ship directly from partner brands or vendors.
  • Items in the same order may arrive separately.
  • Shipping timelines may vary depending on the supplier, product availability, and shipping destination.

Estimated delivery times are provided at checkout but are not guaranteed.

Domestic Shipping

We currently ship within the United States unless otherwise stated on individual product listings.

Shipping rates are calculated at checkout based on product weight, fulfillment location, and delivery destination.

International Shipping

International shipping availability may vary depending on the product and fulfillment partner. Customers are responsible for any customs fees, import duties, taxes, or additional charges required by their country.

Tracking Information

Once your order ships, you will receive a confirmation email with tracking information when available.

Please allow up to 48 hours for tracking updates to appear after shipment confirmation.

Delays

We are not responsible for shipping delays caused by:

  • Carrier disruptions
  • Weather conditions
  • Customs processing
  • Lost or stolen packages
  • Incorrect shipping addresses provided by customers
  • Delays from third-party fulfillment partners

Incorrect Addresses

Customers are responsible for providing accurate shipping information at checkout. Orders returned due to incorrect or incomplete addresses may require additional shipping fees for reshipment.

Lost or Stolen Packages

Once an order has been marked as delivered by the shipping carrier, Noelle’s Favorite Things is not responsible for lost, stolen, or delayed packages. Customers should contact the shipping carrier directly for assistance.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery with:

  • Your order number
  • Photos of the damaged item(s)
  • Photos of packaging if applicable

We will work with the fulfillment partner to resolve the issue as quickly as possible.

Contact

For shipping questions or support regarding your order, please contact us through our store contact page or customer support email.